The conference's wireless network consists of 25 networkaccesspoints and eight listening devices, which allows the network to monitor and control all wireless access throughout the conference.
He also invested heavily in technology to help better manage the increasingly international operations. (TeleTech is now in 17 countries, including South Africa, Costa Rica and Argentina.) He streamlined 60 data centers into 4 networkaccesspoints that support data transfer rates of at least 1 gigabyte per second.