Evaluation of library information service quality should according to the sense of users and their expectations, so that it can show the service quality of libraries.
图书馆信息服务质量评价要依据用户的知觉和用户对服务的期望，才能准确衡量服务提供者的表现。
The service quality is the core standard of library evaluation and users satisfaction is the ultimate objective of library service.
服务质量是图书馆评价的核心标准，让用户满意是图书馆服务的终极目标。
This paper analyzes the significance, methods, indexes system and evaluation standards of measuring and evaluating the users' satisfaction indexes for library.
分析了图书馆用户满意度指数测评的意义、方法、指标体系和评价标准。
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