The information service ability is that library satisfies the ability of reader for information demands with information resources.
信息服务能力是图书馆运用信息资源满足读者对文献信息需求的能力。
The Article analyses the reasonable validity of user satisfies in quality appraisement of library service, and discusses the influencing factors of user satisfactory and their raising strategy.
分析了用户满意在图书馆服务质量评价中的合理有效性,探讨影响用户满意的因素以及提高用户满意度的若干策略。
The reader service work quality success or failure is deciding the library work grade of service, also is with by weighs the user communities whether benefits or whether satisfies standard.
读者服务工作的好坏成败决定着图书馆工作的服务质量,也是用以衡量广大用户是否得益或是否满意的标准。
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