This article is written for our customers and others who have a similar concern or passion for discovering and providing new and innovative ways of improving the abilities of knowledge workers.

这篇文章 主要是为我们的客户以及其他有类似担心或者热心发现和为提高有学问工作人员能力而提供改进方法的人编写的。

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This article is a summary of the knowledge that we have gained from helping many customers create visions and roadmaps for their application delivery organizations.

本文是我们对帮助程序交付公司中许多客户创建视图和路线图中知识的总结。

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Consumers going out to shop for products were accustomed to dealing with poorly trained salespeople with little knowledge of the products they sell and little interest in helping their customers.

消费者外出购物总要和培训不佳的售货员打交道，他们对产品知之甚少而且也没兴趣帮助顾客。

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The need for more money should be preceded by understanding the need for better management and strategy, improved knowledge about customers and outcomes, and other aspects of the operations of an agency or a charity.

FORBES: Like Humans Need Oxygen, Bureaucrats Always Need More Money

Of course, it's no secret that HDTV prices in general have been sinking like a stone over the past half year or so, and while the boutiques are banking on customers finally coughing up the extra dough for "knowledge staff" and better all-around service, we're betting that price still remains king in the land of HDTV.

ENGADGET: Wal-Mart's HDTV pricing puts competition in a world of hurt

Knowledge of our products and customers is always a positive attribute, and would be a good thing for any resume.

FORBES: 10 Follow Up Questions For Apple CEO Tim Cook, If You Please