CRM can use data mining technology to find useful and unknown knowledge, and classify customers by using a clustering tool.

CRM利用数据挖掘技术发现客户数据背后隐藏的、有用的、未曾预料的知识。

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Knowledge-intensive industries such as technology and finance thrive on the clustering of workers who share ideas and expertise.

在人才聚集的地方，人们交流想法、分享专业知识，只有这样的地方，知识密集型产业例如科技和金融业才能繁荣兴旺。

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