Describe HOW your organization implements, manages, and improves its KEY work PROCESSES to deliver CUSTOMER VALUE and achieve organizational success and SUSTAINABILITY.

说明组织如何实施、管理与改进关键工作过程以为顾客创造价值和达到组织的成功与可持续性。

youdao

HOW do you decide which PROCESSES within your overall work SYSTEMS will be internal to your organization (your KEY work PROCESSES) and which will use external resources?

组织如何确定整个工作系统中哪些过程属于内部的(组织的关键工作过程)，哪些需要使用外部资源？

youdao

As an example, if an organization uses Workflow for key approval processes, Workflow needs to work (and work well) on mobile devices, or user frustrations will mount.

FORBES: Beyond Bring Your Own Device: Building Mobile Business Apps