The task order was awarded through the Weapon Systems Technology Information Analysis Center, which is operated by Alion, and runs until Sept. 1, 2011.
该任务订单是通过武器系统技术信息分析中心授予的,该中心由Alion公司运营,直到2011年9月1日为止。
Special thanks to the authors of the Geographically Distributed Development: Centralize Change and Configuration Management information center, and to the IBM Scenario Analysis lab.
特别鸣谢《全球分布式开发》的作者:集中变更与配置管理信息中心,以及IBM场景分析实验室。
Analysis of customer contact information (e-mails, chats, problem tickets, contact center notes) for insight into quality or satisfaction issues.
分析客户联系信息(电子邮件、聊天、problem ticket、联系中心记录),以洞察质量或满意度问题。
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