Distributor must obtain a return authorization from Supplier prior to shipment, and all Products returned must be in their original unopened packaging, or undamaged and in merchantable condition.

分销商必须在装船前获得供应商的返还许可，所有返还产品包装必须保持原样、未开封，或未损坏并仍处于良好可销状态下。

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To improve your chances of getting full credit, provide a sales slip or gift receipt, return the item in new condition, unopened, and with all packaging material.

FORBES: Returning A Gift? What You Need To Know About This Year's Return Policies