IBM Tivoli Enterprise Console provides automated problem diagnosis and resolution to improve system performance and to reduce support costs.

IBM Tivoli Enterprise Console提供了自动问题诊断和解决，以提高系统性能和减少支持成本。

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This thesis studies that the tobacco company how to improve customer satisfaction under monopolized system and how to improve enterprise competitiveness.

本论文研究的是烟草公司在专卖体制下如何提高客户满意度增加企业竞争力。

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Through the implementation of environmental management system, because the enterprise to reduce environmental pollution and improve efficiency, reduce production costs, and establish a good image.

通过环境管理体系的实施，企业因减少对环境的污染而显著提高效益，降低生产成本，树立良好的形象。

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