Frank: I'm sorry we won't do so for a new employee. We only provide this benefit to employees who have made significant contributions to the company.

弗兰克：很抱歉，新员工没有这方面的待遇。我们只给为公司作出巨大贡献的员工提供此项待遇。

youdao

I'm sorry, this bank note is damaged (smeared), so we couldn't help you to exchange it. This is the rule of our hotel. Thank you for your understanding.

对不起，这张纸币有破损(污迹)，我们无法为您兑换。这是酒店的规定，希望您能理解并配合我们的工作。

youdao

Edward: I'm just sorry I let this go on for so long.

爱德华：对不起，我把这事拖太久了。

youdao

And I'm so sorry for having to put you through this, for having to put our family through this.

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