Adopt the Fuzzy Comprehensive evaluation model as quantitative evaluation method to analyse the competitiveness of China's Petrochemical enterprises.

利用模糊综合评价模型，作为定量评价的方法，对中国石化企业竞争力进行分析。

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Using fuzzy comprehensive evaluation to analyse the grade of enterprise credit in fixed quantity, and raising the tracing forewarning control testing method of commercial credit risks.

利用模糊综合评价法对企业资信等级进行定量分析，并提出了商业信贷风险跟踪预警监测的方法。

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This thesis analyse the reasons of the fuzzy based on the theory of customer satisfaction, and discuss the evaluating method of customer satisfaction index based on the fuzzy experience.

本文通过顾客满意理论分析了顾客满意模糊性的原因，并提出了基本体验模糊性的顾客满意度评价方法。

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