First t Line Support 一线支持
Provides first line support, advice and solutions to PU ICT users in relation to application, data and business process issue, ensuring all issues are resolved with agreed SLA;
为项目办公室员工提供应用软件、数据系统及业务程序等方面一线技术支持和解决方案,遵循已定的服务级别协议解决问题;
Responsible for assisting users in resolving IT issues as a first line support, answering queries concerning usage of standard applications and IT services and servicing request type calls;
在第一时间响应,答复并负责解决标准应用程序和提供IT相关的支持服务;
At all times during your adventure with GTK +, the community gathering around it will be your first line of support.
当您踏上gtk +的探险旅程时,它周围的社区就是您的一线支持资源。
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