METHODS:The first inquiry accountability sys-tem was carried out besides the original system of personal post responsibility.
方法：在原有岗位责任制的基础上实施首问负责制。
CONCLUSION: the first inquiry accountability system has enlarged the category of pharmaceutical care, and the quality and levels of pharmaceutical care have been improved as well.
结论：首问负责制的实施拓宽了药学服务的范畴，提高了药学服务质量和水平。
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