Adrienne Boissy, director of the Center for Excellence in Healthcare Communication at Cleveland Clinic, says the emphasis on getting good communication grades can be frustrating, especially when dealing with difficult patients or conditions with no good treatments or cure.
The report into the NMC - published by the Council for Healthcare Regulatory Excellence - said the NMC had failings "at every level" and was therefore not fulfilling its prime duty of protecting patients.
In an announcement last week leading up to the launch of its Centers of Excellence program, Walmart announced it will offer its associates quality healthcare with no out-of-pocket cost for heart, spine and transplant surgeries at six hand-selected leading hospitals in the United States.