This paper is concerned with the typical reasons of claims, the process of claims analysis, and the principles of engineering claim management.

在分析了索赔形成的原因基础上，给出了索赔分析的程序，提出了索赔管理的原则。

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This paper analyses the necessity of engineering claim management study, the present situation of home and abroad, and gives out the general cognition and expectation.

本文分析了工程索赔管理研究的必要性、国内外研究现状，在此基础上提出了对我国工程索赔管理的总体认识和展望。

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The building enterprise of our country in aspect of engineering claim management, in spite of in theory or practice still have greater gap with foreign same enterprise.

我国建筑企业在工程索赔管理方面，无论在理论还是实践与国外同行存在较大的差距。

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