The overall assessment of employee satisfaction was medium.

外包员工在总体上对工作的评价属于基本满意。

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While these internal markets are rare, a growing body of research suggests that giving employees a voice in decision-making, from performance assessment to idea generation, tends to result in higher employee satisfaction even, in some cases, greater profitability and productivity, according to USC's Mr. Lawler.

WSJ: My Colleague, My Paymaster