The real winners will be public-relations firms, which now know to coach the boss to hesitate more, swear less and avoid excessive expressions of positive emotion.
真正的赢家会是公共关系公司，他们现在就知道了该训练老板说话时要经常表现得犹豫不决、要少骂人、要避免积极情感的过度表达等。
As an executive coach, he sees managers collapse several issues into one large mess, so he often asks them to remove the emotion, the anxiety and start untangling things, bit by bit.
作为一名高管培训师，他经常看到有的经理人因为某几个问题就陷入全面的混乱。所以，他经常要求他们抛开所有情绪和焦虑，然后开始一点一点地理清形势，解决问题。
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