At its core, eSignature eliminates the burdensome process of receiving a document (a contract, non-disclosure agreement, or application, for example) in email, printing it out, signing it, scanning it back in, and returning it by email to the sender.
This potential dispute relates to two contracts MITIE has held with the council - one covering repairs to council houses between 2006 and 2011, and a second ongoing contract over the maintenance of council-owned buildings, including schools, according to a leaked document seen by BBC political reporter Elizabeth Glinka.