Issues to consider include ease of deployment, managing backup and dataaccess, support, security, network complexity, device management, operating system diversity, total cost of ownership and integration of various tablet platforms at the application, mobile device management process and system level.
The PTCO allowed DIR and the pilot agencies to a gain a greater understanding of cloud infrastructure offerings for state government and document options and issues with provider selection, pricing, accesssecurity, datasecurity, credentialing, provisioning time frames, service levels, service remedy options, terms of use, billing models, interoperability, mobility, scalability, capacity management, provider compliance, and monitoring and licensing.