Two critical findings emerged that should affect every company's customer service strategy.

两个关键性的明显发现应该影响到每个公司客户服务经营战略。

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On the basis of the operation process of TPL customer service, this paper brings out the customer service strategy system based on the TPL in the railway freight enterprise.

论文从TPL企业客户服务的运作过程出发，提出了基于TPL的铁路货运企业客户服务策略体系。

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Yet a strategy of closing outlets opened during a period of overexpansion, introducing healthier options and improving customer service got McDonald's out of a very similar crisis a few years back.

一个关闭在过度扩张时期开办的代销店的策略使得麦当劳摆脱了与几年前非常相似的危机，该策略引进更有助于健康的食品选项和提高顾客服务质量。

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The faster you can answer the fundamentals of your marketing strategy and your customer service principles, the faster your organization will be able to use social media as a competitive tool to win.

FORBES: How to Invest in Social Media...Wisely

When a company chooses to engage in customer service via SMS, an appropriate communication strategy must be in place.

FORBES: The Risk Of Using SMS For Customer Service

"Officials are beginning to realise that good customer service lies at the heart of any strategy to maximise revenues while cutting costs, " she said.

BBC: HMRC tax call handling 'must sharpen up'