It not merely exists in the file or file of the catalogue, publicity materials, customer service record, but exists in the procedure, course, practice and convention of customer relation management.

它不仅存在于产品目录、宣传材料、客户服务记录的文件或档案中，还存在于客户关系管理的程序、过程、实践和惯例之中。

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The FFI is a professional customer service company, the computer network system procedure management and professional network trade the management company.

FFI是一家专业的客户服务公司，电脑网络系统程序管理和专业网络交易管理公司。

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The company's strict production process and quality controlling procedure guarantees high-quality product, and the idea of customer supreme management safeguards the sales service of high quality.

公司严格的生产制程和品管流程保障了产品的高品质；客户至上的经营理念保障了销售服务的高质量；

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