Customer Service - Customer Complaints 客服-客诉 语音 Customer Service - After-sales Services 客服-售后服务 语音 .
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Credit representatives investigate customer complaints about service, billing or credit rating. They determine the accuracy of customer complaints and the company's responsibility for errors.
调查有关信贷服务、帐单或信用等级的客户投诉,确定客户投诉的准确性和该公司的错误和责任。
Attend to major operational problems and needs promptly including customer complaints, enquiries and requests. Practice positive problem solving in all aspects of customer service.
迅速解决客人投诉、问讯和要求等运营问题和请求。在客服方面实行全面、积极的解决方法。
Customer service periodically return will arrange full-time customer service staff, regular telephone, fax or on-site visit, to understand customer needs, handle the customer complaints.
客服定期回访安排专职客服人员,定期电话、传真或上门回访,了解客户需求,处理客户投诉。
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