... 旅客意外伤害保险 insurance of passenger unexpected injury 处理顾客意见政策 customer response policy 顾客意见接纳处。 complaint department ...
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customer response policy
客户响应策略
以上为机器翻译结果，长、整句建议使用 人工翻译 。
He said the company had introduced the policy in response to customer feedback, to make sure "that customers who are good payers, and pay on time, do not subsidise the customers who are late payers".
BBC: NEWS | Programmes | Moneybox | BT apologises for fine confusion
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