Effective use of project management disciplines at the project and program levels improves customer satisfaction, reduces the number of risks and problems, and increases success.

有效地在项目和计划层面利用项目管理学科可以提高客户的满意度，减少风险和问题的数目，增加成功的概率。

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They have a CRM (customer relationship management) software donation program for nonprofits.

他们运作了一个向非营利组织进行CRM（客户关系管理）软件捐赠的程序。

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The course takes on a more strategic approach, offering a practical business management program with a focus on managing the flow of materials, people and service to satisfy customer demand.

当然需要一个更具战略性的方法，提供一个实际的业务与管理的材料，人员和服务，以满足客户的需求流动为重点的管理方案。

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We use Windows Terminal Server as a thin client to operate our three main software applications: Microsoft Office, QuickBooks and GoldMine, a customer relationship management program.

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Prior to serving as a VP and Principal Analyst at Forrester for enterprise apps strategy and contract negotiations, he headed up the customer relationship management (CRM) analyst relations program for PeopleSoft.

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Our biggest success through this program has been our upgrade to version 7.0 of the SAP Customer Relationship Management (SAP CRM) application.

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