High quality customer service is preached by many, but actually keeping customers happy is easier said than done.
许多人鼓吹高质量的客户服务,但实际上让客户高兴说起来容易做起来难。
Communication is crucial in keeping the customer happy.
交流是保证客户满意的关键。
If the bank's computers lose power when transferring your funds, you won't be a happy customer if the transaction is lost.
如果银行计算机在转移资金时掉电,导致交易丢失,您就不会是个快乐的客户了。
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