There is a helpline for Lloyds TSB investors - 0845 845 8822 - or they can write to: Customer Relations, Lloyds TSB, Mountbatten House, Chatham ME4 4JF.
Attorney General Cuomo, based on numerous customer complaints, accused the company of keeping customers on hold for hours when they called in to the helpline, not providing warranty services or technical support, while the financial services branch engaged in abusive debt collection practices, misled consumers about the financing terms, and failed to provide rebates.