Important applications are quoting, order booking and fulfillment, customer relationship and intelligence, demand and supply planning, sales order management system, and accounting.

重要的应用程序包括报价、订单登记和执行、客户关系和智能、需求和供应规划、销售订单管理系统，以及会计。

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For example, it is not unusual to have different terms referring to customers — CRM calls it a customer, the accounting system calls it as client, and sales system calls it as buyer.

例如，引用了客户的不同的项，CRM称其为customer，记账系统中称其为client，而销售系统中称之为buyer，这种情况并不少见。

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The interface includes information interaction between the two parties, and realizes function and data share between customer system and integrated accounting system.

接口包括了双方之间信息的交互，实现了客服系统与综合营帐系统的功能、数据共享。

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