customer's satisfaction model 用户满意度模型
Illuminated by the thought of VE (Value Engineering), the model describing the degree of the customer's satisfaction is presented, as well as the strategy of price respond.
利用价值工程(VE)的思想提出了在协同产品商务环境下的客户满意度评价模型,研究了价格响应策略。
After the interviews with interrelated documents, the research model is constructed with perceived justice with service recovery, customer's recovery satisfaction and behavior intention.
本研究在已有文献的基础构建了补救服务公平性、二次满意和行为意向的关系模型。
应用推荐