The cost and resources required to migrate from legacy customer data systems to CCMS necessitated non-disruptive and gradual migration path.

从遗留客户数据系统迁移到 CCMS 所需的成本和资源导致有必要采用没有干扰的渐进迁移路线。

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It often leads organisations to be too cost-conscious, to create standardised products and to ignore the needs of different types of customer.

这种结构往往使组织过于注重成本和生产标准化产品，而忽略了不同类型客户的需求差异。

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Typically, 80% of a project can be delivery by low cost commodity components, while 20% are specific to the customer.

一般来说，项目的80%可以使用低成本商用组件交付，而20%是特定于这个用户的。

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Should the cost be laid to the first customer or amortized over several jobs?

FORBES: The Big Dig

The primary driving forces behind this mobile payment initiative by Starbucks is its ability for the Seattle-based coffee giant to not just to reduce the cost to process purchases, but according to Brotman, create a better experience for the customer.

FORBES: Starbucks Introduces Mobile Payments For Canada and UK

Doing so allows the Federal government to streamline the customer experience and recognize real cost savings just when we need to be tightening our belts.

WHITEHOUSE: Our Top Stories