Value Chain is formed by a collection of aligned companies profiting to fulfill the desired outcome for a customer.
价值链：由一系列关联通过满足客户期望的结果而实现盈利的企业形成。
Supply chain is not only a simple chain that join the supplier to customer, but also a value-added chain that the materiel can add its value from the stage of processing, packaging, and transporting.
供应链不仅是一条联接供应商到顾客的物料链，而且是一条增值链，物料在供应链上因加工、包装、运输等过程而增加其价值。
In this paper, the main purpose of research services value chain is the major service process, the value of the business. The value through customer service value chain is to be achieved.
因此本论文研究服务价值链的主要目的，就是主要研究在服务过程中，企业的价值、客户的价值如何通过服务价值链来实现。
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