Assist CRM Manager in compiling customer complaints files, providing analysis and reports, reporting to DM managements and providing advises or proposals to solve the case.

协助客户关系经理处理投诉文件，投诉分析报告，并向管理层做好汇报及给予分析可解决方案的建议。

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In either case, managements of many publicly owned corporations, concerned over the stock market impact, would probably run their businesses differently.

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