The overview should briefly describe the customer's challenge and include a bullet point list of key benefits.

案例概述应简要介绍客户面临的挑战，并对优点进行列出。

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Your list of bullet point characteristics and goals arrived at in Step 4 points to the essence of complex behaviors, but leaves much implied.

在第4步中，你所列出的关键特征要点和目标指出了复杂行为的本质，但留下了更多有待澄清的问题。

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More than 80 percent of the letters provide a bullet-point list of the year's happenings.

超过80%的这种信件都是流水账，记录了一年里发生的事情。

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Anita Attridge, a New York career coach, suggests sending your reference an e-mail with a bullet point list of achievements she can mention when a hiring manager calls.

FORBES: How To Get The Best References