Studies shows that, the emotion display, service attitude and behavior of service provider influence customer emotion directly; meanwhile, consumption emotion influences customer loyalty directly.
有研究表明,服务提供者的情绪表现、服务态度和行为会直接影响顾客的情绪;同时,顾客消费情绪对顾客忠诚又存在直接影响。
Destinations are logical addresses which can have the behavior of a service endpoint, a queue, or a topic.
目的地是一些可以具有服务端点、队列或者主题的行为的逻辑地址。
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