Remind yourself that the customer is always right, really very uncomfortable can only come back and colleagues, leadership about it.

提醒自己顾客永远是对的，真的很不舒服了只能回来和同事、领导说说。

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When the distractions entice you to lose focus, remind yourself that you can always indulge in them later. And get right back to the work at hand.

当一些分散注意力的事情让你失去专注力时，提醒自己随后也能全力处理其它事情，然后立即专注于眼前的工作。

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When the advertised 2 hours of MP3 or 4 hours of WMA tunes get stale, you can always switch over to the FM radio to remind yourself why you never listen to the radio anymore.

当你听腻了二小时的MP3档或四小时的WMA档时，你也可以换个口味转到FM频道，听听收音机里的节目，顺道想想是什么原因让你不再转到收音机频道了。

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You are obliged to treat people with kindness and to remind yourself that their feelings are always more important than, say, food or a strict code of etiquette.

CNN: Navigating family and dinner table etiquette landmines