I was given an enthusiastic welcome and generous hospitality by the MD, but when he took me on a tour of the factory, I began to have a few doubts about his commercial expertise.

公司总经理热情的欢迎我而且慷慨的款待我，但是当他带我参观工厂时，我对商业化专业开始有一些疑惑。

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"They take care of us and we take care of them," said Kate Rogers, 66, who recently retired after working for 20 years at the company, most recently as a factory tour guide.

66岁的凯特·罗杰说：“他们关心我们，我们也要帮助他们。”她在这个公司干了20年，最近才刚刚退休，转做一名工厂的导游。

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The Hoeghs even offer a daily tour of their factory, averaging 10 visitors a week.

赫伊夫妇甚至还安排了工厂的日常参观活动，一周平均接待10位参观者。

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Last summer, when schoolchildren in Belgium claimed that they became sick as a result of drinking Coca-Cola, Lvy recommended a media tour of the factory in Brussels--which helped temper criticism of Coke's aloof response to the initial crisis.

FORBES: Monsieur Big

Last summer, when schoolchildren in Belgium claimed they became sick after drinking Coca-Cola, Levy recommended a media tour of the factory in Brussels--which helped temper criticism of Coke's aloof response to the initial crisis.

FORBES: Monsieur Big

Nestled in the heart of the quirky Fremont neighbourhood, the Seattle factory offers a behind-the-scenes tour of the complete bean-to-bar process.

BBC: Seattle's chocolate renaissance