如果问题在规定的时间内得不到解决,按照往上反馈的路径定义的,操作员被授权按报警系统直接反映给生产经理或者更高级别。
If the problem can't be solved timely, as escalation path defined, the operator is empowered to dial the trigger system that directly notifies operation manager or higher level.
高级经理-建筑,交通运输,生产和公用事业。
Senior managers-construction, transportation, production and utilities.
将任何生产问题上报给高级业务经理,任何与客户相关的问题上报给当地市场客户总监和高级业务经理。
Escalate any production issues to the Senior Engagement Manager and client related issues to the local market Account Director and Senior Engagement Manager.
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