...tomer referral value, 简称CRV)、顾客影响价值(customer influencer value, 简称CIV)、顾客知识价值(customer knowledge value, 简称CKV), 并指出对顾客契合价值模型的深入理解能够帮助企业制定更有效的市场战略以实现长期顾客价值[6]。
基于8个网页-相关网页
为了给顾客提供便利、实现价值，未来的知识搜索和购买屏幕 ，将根据用户存档的资料、曾经搜索过的资料以及购买模式而设计。
To provide convenience and value to the customer, future learning and shopping screens will adapt to the users’ stated profiles, observed profiles and shopping style.
知识价值是顾客享受企业服务过程中所获得的相关信息和技能。
Knowledge value is relevant information and technology customer gained from enterprise's service.
向顾客学习，从客户那里得到更有价值的知识——隐性客户知识，成为企业客户关系管理的新趋势。
Learning from customer, acquiring more valuable knowledge - "Tacit customer knowledge" from customer has become the new tendency of CRM.
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