顾客满意度模型 Customer Satisfaction Model ; Logistics Service Quality-Customer satisfaction model ; European customer satisfaction Index ; LSQ-CS
宽带顾客满意度模型 KDCS
顾客满意度调查模型 Customer Satisfaction Indices
瑞典顾客满意指数模型 SCSBM
基于此顾客满意模型分析下得出的承诺管理要点就成为企业差异化的重要手段。
The promise management viewpoint based on the analysis of the customer satisfaction model has thereupon become an important means of enterprise diversity.
然后建立了多变量顾客满意的模型，辨析了构成顾客满意模型的多变量之间的关系。
Then, a multivariable customer satisfaction model is established, and the relationships among the multivariables composing the model are analyzed.
结合本文提出的顾客满意影响因素，建立了一个新的顾客满意模型，并通过实证研究对模型进行了检验。
Combining with the factors influenced the customer satisfaction, the thesis sets up a new customer satisfaction model and examines it by the empirical method.
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