顾客满意度调查是用来测量一家企业或一个行业在满足或超过顾客购买产品的期望方面所达到的程度。
实施顾客满意度调查。
对客户进行半年一次的顾客满意度调查。
Carry on half year a time customer satisfaction to investigate to the customer.
目的：探讨医院顾客满意度调查问卷的设计及其预调查。
Objective: To explore the design of a questionnaire and its use in a pilot survey on hospital customer satisfaction.
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