问题管理流程是否与变更管理流程有良好的接口？
Does the Problem Management process have a good line of communication with the Change Management process area?
从事件管理流程到问题管理流程是否有良好的信息流？
Is there a good flow of information from Incident Management into the Problem Management process?
您将发现自己调整设计以帮助解决流程管理问题的意愿，对于长期获得用户认可来说将会大有帮助。
You'll find that your willingness to adjust your design to help with process management issues will go a long way toward obtaining user acceptance in the long run.
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