计算机电话集成技术(CTI)的应用,特别是基于语音卡的应用越来越广泛。
It is widely applied of the technology of Computer Telephone Integration (CTI), especially which is based on speech board.
客户服务中心是计算机电话集成技术的重要应用领域,是企业处理与客户关系的重要方式。
Call Center is an important application field of the Computer Telephony Integration technology. It is an important way of an enterprise to manage relations with its customers.
提出电力客户呼叫系统应充分应用计算机电话集成技术进行构建。
It brings forward that Power Customer Call system should make full use of Computer Telephone Integration to build the system.
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