CMDB Configuration Management Database - 配置管理数据库 Computer Telephony - 计算机电话技术 Configuration Management - 组成管理或配置管理 ..
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计算机电话集成技术 CTI ; Computer Telephone Integration ; Computer Telephony ; CVCT
计算机电话综合技术 cticomputer telephone integration
计算机电话集成[技术 computer telephony integration
计算机与电话整合技术 computer telephone integration
计算机与电话集成技术 computer telephony integration CTI technology
计算机电话集成技术(CTI)的应用，特别是基于语音卡的应用越来越广泛。
It is widely applied of the technology of Computer Telephone Integration (CTI), especially which is based on speech board.
客户服务中心是计算机电话集成技术的重要应用领域，是企业处理与客户关系的重要方式。
Call Center is an important application field of the Computer Telephony Integration technology. It is an important way of an enterprise to manage relations with its customers.
介绍了计算机电话集成技术及其标准接口协议和TAPI协议。
The technology of computer telephony integration and its standard protocols are briefly introduced in the paper with emphasis laid on the TAPI protocol.
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