组织公民行为是一种有利于组织的角色外行为，由一系列非正式的合作行为构成。
Organizational citizenship behavior is the role of behavior, which is conducive to the organization and formed by a series of informal cooperation ACTS constitute.
事实上，由于消极的角色外行为和积极的角色外共同决定了个体的工作绩效，因此它在人力资源管理实践中具有非常重要的意义。
Actually, because of both positive and negative extra-role behavior would affect the employee's work performance together, it is very important for the practice of human resource management.
应用推荐