服务职能质量与服务技术质量之间存在着显著正相关。
There is a significant correlation between hotel service technology quality and hotel service function quality.
服务职能质量对于创造顾客价值，提高顾客满意度和忠诚度有重要影响。
Hotel service function quality plays an important role in creating customer values and enhancing customer satisfaction and loyalty.
现代质量管理不仅作为组织内部的一种管理职能，而且已经上升到经营战略层次。
Modern quality management is not only as a kind of management function inside of enterprises, but also ascends up to strategic aspect.
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