大公司和网上销路好的公司往往忽略不公平的批评，而是选择把重点放在他们的目标上并回复合理的投诉。
Major companies and in-demand online presences often selectively ignore unfair criticism of themselves, instead choosing to focus on their goals and respond to complaints that are justified.
更糟糕的是，一旦网上欺骗，会发现很难使一个投诉。
What's worse, once cheated online, one may find it difficult to make a complaint.
更糟糕的是，一旦网上受骗，你会发现很难作出投诉。
What's worse, once cheated online, one may find it difficult to make a complaint.
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