在制约财政预算条件下实行的管理下的竞争（managed competition）有所进展了。尽管集体模式（group model）和雇员模式（staff model）的健康维持组织（HMO）的加入者也确实在增加，但是没有能够取...
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管理部门知道他们必须改进IT系统，在激烈的竞争压力和客户需求不断变化的情况下增加灵活性。
Management knows they must modify their it systems to increase agility in a world of intense competitive pressures and shifting customer needs.
90年代初ibm在几乎用尽现金的情况下，在郭士纳(Lou Gerstner)的管理下改变，最近又在印度竞争者威胁到要夺取它的业务时在彭明盛先生领导下转变。
IBM transformed itself under Lou Gerstner when it nearly ran out of cash in the early 1990s, and again more recently under Mr Palmisano when Indian rivals threatened to steal its business.
接着分析了电信产品的特点以及新的电信市场竞争格局下电信企业经营和管理方面的变化以及电信企业CRM的特点。
Next, the thesis analyzes the characteristics of telecom products, changes in the telecom companies' business and management under the new market competition environment, and the properties of CRM.
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