详尽的、桌面层次的知识转移和所有相关任务、技术、工作流和功能的单据制作。
The detailed, desk-level knowledge transfer and documentation of all relevant tasks, technologies, workflows and functions.
在明确了客户知识管理的含义和重要性之后，对客户知识的转移层次做出了定性的研究和分析。
This paper shows the definitions and importance of Client knowledge Management, then makes a qualitative analysis about the knowledge transfer level.
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