”专门讨论知识管理的杂志《知识和流程管理》（Knowledge and Process Management）在1994年创刊，同时大约有40本与知识管理有关的书籍出版，大量的商业案例开始出现。
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定义 SOA 范围声明时，缺乏遗留 IT 系统的知识，不了解哪些流程和信息管理功能一定将更改。
When an SOA scope statement is defined, lack of knowledge about legacy IT systems and what their process and information-management capabilities are undoubtedly leads to change.
通过软件和专业知识获得的功能遵循了逻辑生命周期方法，包含了业务流程的建模、优化、设计、部署和管理。
Capabilities from both the software and the expertise follow a logical lifecycle approach for modeling, optimizing, designing, deploying, and managing business processes.
知识管理作为一项持续的管理过程，涵盖了业务流程、软件技术系统和企业文化，是一项复杂的系统工程。
As a continual process of management, knowledge management covers the business process, software technique system and corporate culture. It's a complicated system engineering.
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