从而使简单的Call Center演化为令客户满意的客户关怀中心(Customer Care Center,CCC) 第五阶段 业务深度和广度不断提高,从被动服务向主动服务转换,从客户服务中心转换为客户关怀中心...
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在服务行业拥有多年工作经验，用先进的服务理念领导员工，使得一汽-大众客户关怀中心拥有和谐、上进、优秀的客户服务团队。
In the service industry for many years, with advanced service concepts he lead his staff to make FAW-Volkswagen customer care centers with harmonious, dynamic and excellent customer service team.
使得客户关怀中心的工作赢得了公司及领导的认可，更进一步提高了客户的满意度和忠诚度。
Make customer care centers in the company won approval from the leadership and further increase customer satisfaction and loyalty.
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