例如，它可能包括在用户下产品订单并将其置为等待配送该产品的满意状态时所需的操作。

For example, it might include the actions that need to happen for a customer to place an order for a product and be put into a satisfied state waiting for the delivery of that product.

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提供更好的处理状态信息，也可以提高用户的满意度。

Provide greater process status information, which also increases user satisfaction.

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认识到信息机构具有管理用户容忍区的能力，并能在服务过程中对用户的满意状态进行有效管理，对服务具有十分重要的意义。

It is essential to realize that information institutions have the ability to manage the user tolerance zone, and effectively manage the users' satisfaction during the service process.

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